FAQ

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PENN STATION

FRANCHISE FAQ

Our Top 25% of stores saw an annual average of $1,238,133 in net sales during 2023.* Item 19 in our Franchise Disclosure Document (“FDD”) can give you an idea of how much franchisees make. We will provide you the FDD for review, and highly recommend you speak with other Penn Station franchisees as part of your due diligence process.

*This annual average is based on the average monthly net sales of 79 stores.  These 79 stores represent the top 25% of average monthly net sales of all 314 stores that were open all of 2023.  Of those 79 stores, 30 stores, or 37.97%, reported earning at least $1,238,133 in net sales during calendar year 2023. There is no assurance you will do as well. If you rely upon our figures, you must accept the risk of not doing as well.

Yes. We provide comprehensive, hands on operational training prior to opening your restaurant. Our award-winning training is for four weeks in Cincinnati, OH. The designated Managing Owner (the person who will be in charge of day-to-day operations) is required to attend all training.
We’re proud of the support we give our franchisees. In addition to our award-winning training, we provide support with site selection, restaurant design, construction support, IT, online ordering, operations and training, marketing, and financial reporting.
We require franchisees to have a Net Worth of $500,000 and $300,000 in either cash or liquid assets. The total investment for a Penn Station franchise can range between $507,500 to $858,750 per restaurant, which includes the $25,000 initial franchise fee and other start-up costs. See Item 7 in our current Franchise Disclosure Document for a clearer picture of the costs associated with opening a Penn Station.
We require each Penn Station franchise group to appoint one full-time “Managing Owner” who will be responsible for the operational performance of the restaurant and attend our award winning four-week training program in Cincinnati, OH. They must have restaurant management experience comparable to the number of restaurants you will develop. The proposed Managing Owner must own a minimum of 10% equity and live in or near the market where your restaurants will be located. Many potential franchisees that do not have a Managing Owner candidate already in mind utilize a recruiter to locate a qualified candidate.
20 years. The initial Franchise Agreement Term is five years from the date of the Franchise Agreement, with three, five-year renewal options.
It is common for franchises to have royalty and advertising fees. We have a 0%-8% royalty fee depending on sales volume and your eligibility, determined solely by us, for certain development incentive programs.. Our national advertising fee is 2% (up to 4%) dependent on net sales. There also may be a local marketing co-op depending on the market.
Yes, we offer online ordering, and many franchisees currently provide delivery via third party delivery.

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